Terms of Service

Last Updated: August 2025

1. Introduction

Welcome to Yeti Coffee Bar ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Yeti Coffee Bar website (yeticoffeebar.com), mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services. We encourage you to read these Terms carefully before using our Services.

2. Definitions

For the purpose of these Terms:

  • "User," "You," and "Your" refer to the individual accessing or using the Services, or the company or legal entity on behalf of which such individual is accessing or using the Services.
  • "Website" refers to the Yeti Coffee Bar website, accessible from yeticoffeebar.com.
  • "Service(s)" refers to our website, mobile application, and any related products and services that are available to you.
  • "Content" refers to text, graphics, images, music, software, audio, video, information, or other materials.
  • "User Content" refers to any content that Users contribute, upload, or otherwise provide to the Services.

3. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 13 years of age.
  • If you are under 18 years of age, you have obtained the consent of your parent or legal guardian to use the Services.
  • You will comply with all applicable laws and regulations in your use of the Services.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account login information and for all activities under your account.

You agree to:

  • Immediately notify us of any unauthorized use of your account or any other breach of security.
  • Ensure that you log out of your account at the end of each session when accessing the Services from a shared device.
  • Not share your account credentials with any third party.

We reserve the right to disable any user account at any time in our sole discretion, including if we believe you have violated these Terms.

5. Online Orders and Purchases

By placing an order through our Services, you agree to provide accurate and complete information regarding your order, including payment details. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product description, or suspected fraud.

We strive to display our products and their colors as accurately as possible. However, we cannot guarantee that your computer or mobile device's display of any color will be accurate.

All prices listed on our Services are in Canadian Dollars (CAD) unless otherwise specified and are subject to change without notice. We reserve the right to modify prices at any time.

6. Cancellations and Refunds

Orders for coffee, beverages, and food items cannot be canceled once they have been prepared. However, we may offer refunds or replacements for orders that do not meet our quality standards or were incorrectly prepared.

For merchandise and packaged products:

  • You may return unopened merchandise within 14 days of purchase for a full refund.
  • We do not accept returns on opened consumable products (coffee beans, teas, etc.) unless they are defective.
  • If you receive damaged or defective merchandise, please contact us within 7 days of receiving your order.

7. Intellectual Property Rights

The Services and all of their original content, features, and functionality are owned by Yeti Coffee Bar and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Services without our prior written permission.
  • Use any of our trademarks, logos, service marks, trade names, and other distinctive brand features without our prior written consent.
  • Frame or mirror any part of the Services without our prior written authorization.

8. User Content

Our Services may allow you to post, submit, publish, display, or transmit content, such as reviews, comments, or social media posts (collectively, "User Content"). By providing User Content, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content.

You represent and warrant that:

  • You own or have the necessary permissions to use and authorize us to use your User Content.
  • Your User Content does not violate the privacy rights, publicity rights, copyrights, trademarks, contract rights, or any other rights of any person or entity.

We reserve the right to monitor, edit, or remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

9. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any applicable laws, rules, or regulations.
  • Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the Services or servers or networks connected to the Services.
  • Engaging in any activity that could disable, overburden, damage, or impair the operation of the Services.
  • Attempting to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services.
  • Posting, transmitting, or distributing content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Using the Services for any commercial purposes without our express written consent.

10. Loyalty Program and Gift Cards

Participation in our loyalty program is subject to these Terms and any additional terms specific to the program. We reserve the right to modify or terminate the loyalty program at any time without notice.

Gift cards:

  • Gift cards are not redeemable for cash unless required by law.
  • We are not responsible for lost, stolen, or damaged gift cards, or for unauthorized use.
  • Gift cards do not expire and are not subject to dormancy or service fees.

11. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Yeti Coffee Bar. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, YETI COFFEE BAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

YETI COFFEE BAR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, YETI COFFEE BAR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
  • ANY CONTENT OBTAINED FROM THE SERVICES; AND
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO YETI COFFEE BAR DURING THE PREVIOUS 12 MONTHS.

14. Indemnification

You agree to defend, indemnify, and hold harmless Yeti Coffee Bar, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Services;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
  • Any claim that your User Content caused damage to a third party.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or your access to or use of the Services shall be exclusively brought in the courts of Ontario, Canada, and you hereby consent to the personal jurisdiction of such courts.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time in our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Services.

17. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

19. Waiver

The failure of us to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Yeti Coffee Bar.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Yeti Coffee Bar regarding your use of the Services, and supersede all prior and contemporaneous written or oral agreements, commitments, or understandings concerning the subject matter hereof.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Yeti Coffee Bar
1247 Queen Street West
Toronto, ON M6K 1L6
Canada

Email: info@yeticoffeebar.com
Phone: +1 (416) 555-0123